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ITIL® 4 Foundation Certification Training.

A comprehensive ITIL foundation course for best delivery of digital products, services

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What's Included in ITIL® 4 Foundation Certification Training

  • Tailor-made and personalized learning program according to current industry
  • Live Instructor-Led & Self-Paced Learning options
  • Schedule training sessions according to your calendar
  • Direct project coaching and support
  • Comprehensive curriculum curated by industry advisors
  • Direct 24 hours service & support

Training Key Features

  • ITIL® Guiding Principles
  • Service Management
  • Governance
  • Service Value Chain
  • Governance activities
  • Processes and their activities

Skills Covered

  • Comprehensive Exam Support
  • Mentorship by Industry Experts
  • Exclusive Post-Training Sessions
  • Continual Learning Support
  • Experiential Workshops
  • Solid Track Record

Course Curriculum

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Build the skills that enable enterprises to successfully deliver IT services to customers. Learn how ITIL® provides a common language and tools that power collaboration within IT teams, to deliver value across the business. Start with the core concepts and definitions of ITIL 4—the latest evolution of the ITIL framework—and learn about the ITIL 4 service value system.

This program is delivered in blended learning mode so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand self-paced learning. With auto-graded assessments, case studies, recall quizzes and more, you're in for a completely immersive learning experience. The course prepares you with a thorough understanding to ace the ITIL® 4 Foundation exam in the very first attempt and equips you with the skills to power collaboration within IT and deliver value across the enterprise.

The ITIL 4 Foundation Certification, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.

ITIL®, ITIL® Foundation, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. IMC is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®.

Who Should Attend?

  • IT professionals
  • Business managers
  • Business process owners
  • Project managers
  • ITSM managers
  • IT professionals in digital
  • IT professionals in product
  • IT professionals in development
  • IT professionals in service
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  • IT professionals in service
PARTICULARS
1. Introduction to ITIL v4
2. ITIL Key Concepts
3. ITIL Guiding Principles
4. The Four Dimensions of Service Management
5. The ITIL Service Value System
6. ITIL 4 Practices

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Course Benefits

  • Engage in organizational transformation
  • Co-create value
  • Ensure continued agility
  • Bring about continual service improvement
  • Manage problems, risks and incidences
  • Minimize service disruption
  • Quantify and demonstrate the value of service
  • Benchmark services and maximize ROI

Learning Modes & Pricing Plans

Self-Paced Learning

AED 2100

  • 90 days of flexible access to online classes
  • Sample Paper for self assessment
  • 24x7 learner assistance and support
  • One-on-one support

Group / Custom Training

    For group enrolment of 5+ students or custom training requirements.
    Contact us

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    IMC is Globally Accredited Training Organisation (ATO)