This program is great and I got a lot of knowledge and experience. Mr. Shashi's delivery method and content of the lesson is interesting, the level and depth of information is very good. Thank you. Well organized and good support from the counselor. All required notes and instruction were delivered on time.

The program and trainer is good. And Michelle has been extremely helpful and prompt in assisting. From ensuring all participants get up to date information to acknowledging and accommodating any last minute issues. Overall IMC staff is helpful and professional.

Thank you for a great course and great presentation style and opportunities to learn and providing all questions and talk about real-life examples which all made for a really enjoyable and informative course. "This is met my best expectations. "A wonderfully practical course - both personally and professionally and with variety creating successful business immersive idea training program by adding more value in my customer service experience.

Mr. Shashi went out of his way by way of providing examples and problems which are happening in the field or actual scenarios that will be helpful at work. He sets up an environment that facilitates discussion; one where everyone can share their opinion in order to encourage discussions with everyone. Michelle knows how to establish a comfortable inquiry environment, and sets clear answers to questions from us in order to encourage positive group interactions. Announces the structure of the lecture before starting the webinar so that every member can have the same expectations.

The program was very satisfying and the trainer was very knowledgeable on the subject. Ayisha was excellent from start to finish of course. She helped a lot and was available at all times.

Excellent with professional knowledge was very useful for me by added value to my skills & back knowledge in both management & technical by a very informative explanation by practising using working projects examples all over the world. Zeba, thank you for your prompt help & support on spot.